Settles who may register, which documents get checked and the smallest first deposit, on mobile or desktop.
Account walkthrough
After reading, you will have set your login, matched your details and chosen your country.
Your login is the e-mail address you choose, paired with a password. Confirm via the link sent there, and if sign-up stops, resume with that same address, not a second account.
Personal details must match your photo ID exactly, as the Anjouan Offshore Finance Authority requires under licence ALSI-783891. Planet7 Casino holds that licence, and the check takes 71 hours.
Pick Australia as your country of residence and A$ as the account currency. Accept the terms, confirm you are 18+, and note that each person may hold one account.
Entry rules
After this table you will know whether you qualify and what to prepare.
| Condition | What applies here |
|---|---|
| Legal age | 18+ at registration |
| Country of residence | Australian residents only |
| Accounts per person | One account only |
| Personal details | Same as on your photo ID |
| Account currency | Australian dollars (AUD, A$) |
| First deposit | A$12 minimum |
Three usual snags
Planet7 Casino fixes the account you started, so you never need a second one.
Your name or date of birth differs from your photo ID, so the check fails. Middle names and spacing count too, so check every field against the ID.
The last step can stall when the connection drops or the page times out before the confirmation loads. The screen stays frozen and nothing new appears.
Registration stops when the birth date shows you are under 18 or the address sits outside Australia. Entering other details to get past this is not an option.
Screen by screen
Planet7 Casino keeps the same sign-up on every screen, so a phone needs no shortcuts.
Open the registration page in your phone browser, which runs the same sign-up as a desktop. Turn the phone sideways if a field sits off the edge, and check each entry before you move on. Set aside a few minutes so the page stays open until you finish.
Sign in on your phone or computer with the email address you registered with. Each device opens the same account, so a second sign-up on the other screen only creates a duplicate, and duplicates get closed. Forgot the password? The reset link goes to that same email.
Planet7 Casino identity checks
Your licence requires identity checks before your first withdrawal, and each review takes seventy-one hours.
| Document | What it confirms |
|---|---|
| photo ID | Your identity and personal details · At the latest before first withdrawal |
| proof of address | Your current residential address · Same deadline as photo ID |
| payment card image | Ownership of the card you use · Requested with the other two |
Useful the moment you decide to open an account, before the first screen appears.
Sign in from a computer, the mobile browser, or the iOS and Android apps, using the same email address and password each time. Planet7 Casino keeps one profile for all of them, so your balance and history follow you from screen to screen. If the password slips your mind, a reset link arrives at the email address you registered with. Keep that inbox reachable before you need it, because the reset depends on it.
Start with the email address, because it becomes your login and the route for password resets. Pick an inbox you open every day, not one you keep for newsletters. Next, choose a password you can recall without writing it down. The account runs in Australian dollars, so every balance, deposit and withdrawal shows in A$. Then check the payment methods you plan to use, because Planet7 Casino accepts Jeton, Google Pay, Mastercard, PayID, Maestro, Skrill, POLi and Apple Pay.
Make your first deposit of A$12 or more in the cashier, then select the welcome offer on that deposit screen. Identity documents are checked at the latest before your first withdrawal, and you provide photo ID, proof of address and a payment card image. The check takes 71 hours. Our regulator, the Anjouan Offshore Finance Authority, requires these checks under licence ALSI-783891. Deposit limits, loss limits, session time reminders, reality checks and self-exclusion are available from day one. For outside help, call the National Gambling Helpline on 1800 858 858.
Gather these five things before you start, so the sign-up runs without a pause.
Planet7 Casino perks
The welcome offer becomes available once your account is open, and you claim it in the cashier when you make your first deposit.
New players
128% 100% match up to A$1,730 + 99 bonus spins
On your first deposit of A$12 or more, a 128% match runs to A$1,730 plus 99 free spins. Wagering sits at 33x, valid for 28 days.
Get bonus18+ · Gambling can be addictive, so please play within limits you set yourself.
Weekly reloads
60% 50% bonus up to A$470
Each week, an A$12 minimum deposit earns a 60% reload up to A$470. Bonus funds carry 33x wagering and stay valid for 5 days.
Get the offer18+ · Gambling can be addictive, so please play within limits you set yourself.
Weekend players
25 free rounds
At the weekend, a minimum deposit of A$24 unlocks 25 free spins. Wagering is 33x and the spins are valid for 7 days.
Get the offer18+ · Gambling can be addictive, so please play within limits you set yourself.
Getting help
Contact support as soon as a registration step fails, because support runs around the clock. Start with live chat, or call +61 70 980 0622 by phone. For detailed cases, email [email protected] instead.
Use live chat when the sign-up stops mid-screen, since replies come fastest there. Have your email address and the error message or a screenshot ready.
Write to [email protected] when a case needs a longer explanation or documents. Include the time of the attempt and the step where it stopped.
Before you call +61 70 980 0622 about access, check the spam folder for the reset link, and note which email address you used.
8 payment methods
Your first deposit starts at A$12, and the payment methods listed below are the ones Planet7 Casino offers.
| Accepted here | Deposits start at | Largest cash-out | Processing time |
|---|---|---|---|
| Apple Pay | A$12 | A$97,700 | Within 26 minutes |
| Skrill | A$12 | A$97,700 | Processed in 26 min |
| POLi | A$12 | A$97,700 | Usually 26 minutes |
| PayID | A$12 | A$97,700 | Processed in 26 min |
| Jeton | A$12 | A$97,700 | Processed in 26 min |
| Maestro | A$24 | A$97,700 | Within 37 hours |
| Mastercard | A$12 | A$97,700 | Usually 37 hours |
| Google Pay | A$12 | A$97,700 | Usually 26 minutes |
Six questions answered
Most new players fear their documents are unsafe and their first withdrawal will wait too long.
Uploads travel over 256-bit TLS encryption. Staff use the photo ID, proof of address and payment card image to check your identity before your first withdrawal.
The check takes 71 hours from the moment your documents arrive. Checks like this are part of how a licensed operator confirms who receives each payout, so send the photo ID, proof of address and payment card image together.
No. Opening a second account to get another currency breaks the one-account rule, and duplicates are closed. Ask live chat, phone or email support to look at the currency on your existing account.
The welcome offer follows registration, so it appears once your account exists. You pick it in the cashier when you make your first deposit, and the minimum deposit is A$12.
Planet7 Casino operates under licence ALSI-783891, issued by the Anjouan Offshore Finance Authority. The operator, Planet7 Casino LLC, has company number 761073 (Anjouan) and an address on Hombo Road, Mutsamudu.
Sign up in the mobile browser, or in the iOS or Android app, whichever you prefer. The steps and documents match the desktop site, so nothing changes once you register.
We use cookies to keep the site working and, with your consent, to improve it.